Privacy Policy

Effective Date: July 1, 2026

FrantzD64 Store Privacy Policy

FrantzD64 Store ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, purchase products, or otherwise interact with our online store.

This Privacy Policy applies to all customers and visitors located in the United States, the European Union ("EU"), the European Economic Area ("EEA"), and other jurisdictions where our products and services are offered.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information

Business Name: FrantzD64 Store

Business Address:

5201 NW 23rd St

Lauderhill, FL 33313

United States

Email:

support@frantzdesr64.com

Phone:

+1 (954) 534-5991

2. Information We Collect

We may collect the following categories of personal information:

Personal Identification Information

Full name
Billing address
Shipping address
Email address
Telephone number

Order Information

Products purchased
Order history
Delivery information
Transaction records

Payment Information

Payments are processed securely by trusted third-party payment providers.

We do not store:

Credit card numbers
Debit card numbers
CVV codes
Full payment credentials

Payment information is processed securely through PayPal and secure credit card payment providers.

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referring website
Shopping activity

3. How We Collect Information

We collect information when you:

Visit our website
Create an account
Place an order
Contact customer support
Subscribe to newsletters
Participate in promotions
Complete forms
Leave reviews

Some information is collected automatically through cookies and similar technologies.

4. How We Use Your Personal Data

We use your personal data to:

Process and fulfill orders
Ship products
Verify payments
Prevent fraud
Provide customer support
Respond to inquiries
Improve our website
Personalize your shopping experience
Send order confirmations
Send shipping updates
Provide promotional communications (where permitted)
Comply with legal obligations
Protect our legal rights

5. Legal Basis for Processing (GDPR)

For customers located within the European Union or European Economic Area, we process personal data under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent
Protection against fraud and unlawful activity

You may withdraw your consent at any time where processing is based on consent.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

Remember shopping cart contents
Save user preferences
Analyze website traffic
Improve performance
Enhance security
Deliver personalized content
Measure advertising effectiveness

Our website is built using Wix, which also uses cookies necessary for website operation.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Services

We work with trusted third-party service providers that help us operate our business.

These may include:

Wix

Our website is hosted on Wix, which provides website hosting, security, analytics, and e-commerce functionality.

Payment Processors

Payments are securely processed by providers such as:

PayPal
Credit card payment processors supported by Wix Payments or other secure payment gateways

These providers process payment information according to their own privacy policies.

Dropshipping Suppliers

Because we operate using a dropshipping business model, customer information necessary to fulfill orders may be shared with selected suppliers, including:

Customer name
Shipping address
Telephone number (if required)
Ordered products

Suppliers receive only the information necessary to fulfill and ship your order.

Shipping Companies

We may share shipping information with shipping carriers and logistics providers to deliver your purchases.

Analytics Providers

We may use analytics services to understand website performance and improve customer experience.

8. Data Sharing

We do not sell your personal information.

We may disclose information only when necessary to:

Complete your order
Process payments
Deliver products
Prevent fraud
Comply with legal obligations
Respond to lawful governmental requests
Protect our legal rights

9. International Data Transfers

Because we serve customers in multiple countries, your personal information may be transferred to and processed in countries outside your country of residence, including the United States.

Where required under applicable law, including the GDPR, we implement appropriate safeguards to protect personal data transferred internationally, such as contractual safeguards or other lawful transfer mechanisms.

10. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Maintain business records
Resolve disputes
Enforce agreements
Meet legal, tax, and accounting obligations
Prevent fraud

When data is no longer required, it will be securely deleted or anonymized.

11. Data Security

We implement appropriate technical and organizational measures to safeguard personal information against:

Unauthorized access
Loss
Theft
Misuse
Alteration
Disclosure

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Your Rights Under the GDPR

If you are located within the European Union or European Economic Area, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent
Receive your data in a portable format
Request correction of incomplete information

To exercise these rights, contact us using the contact information provided below.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect
Request deletion of personal information
Request correction of inaccurate personal information
Receive information regarding data disclosures
Not be discriminated against for exercising your privacy rights

We do not sell personal information as defined under California law.

14. Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in our emails or by contacting us directly.

Order confirmations and transactional communications cannot be opted out of while your order is active.

15. Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information without appropriate authorization, we will promptly delete that information.

16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or technology.

Any updates will be posted on this page with a revised Effective Date.

18. Your Right to Lodge a Complaint

If you are located in the European Union or European Economic Area and believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence, place of work, or where the alleged infringement occurred.

We encourage you to contact us first so we can attempt to resolve your concerns promptly.

19. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

FrantzD64 Store